Skip to content
Sixsense
ContactBook a Site Survey

Home / Solutions / Parcel and Concierge

Parcel and Concierge

A lobby that runs itself, day and night.

Parcels go into smart lockers, visitors check in at a kiosk, callers reach residents on their phones and a remote concierge covers several lobbies over video, so deliveries and guests never wait for counter staff.

Request a DemoSpeak to an Expert
86kiosk locations
70visitor kiosk and face deployments
45 saverage self check-in

Features

A lobby that runs itself, day and night.

Everything you need, in one system.

  1. 01

    Parcels without the front desk

    Couriers drop parcels into LockerSense and residents collect any time with a code on their phone.

  2. 02

    Self check-in for visitors

    KioskSense registers visitors in under a minute with an invite QR or a short walk-in form.

  3. 03

    Remote concierge by video

    One operator covers several lobbies and helps visitors over video when the kiosk is not enough.

  4. 04

    Rider and courier mode

    Food delivery riders and couriers get a short pass to the lobby or parcel room only.

  5. 05

    Calls answered anywhere

    Visitors call from CallSense and residents answer and open the door from MyHaus.

  6. 06

    Multilingual screens

    Kiosk and lockers run in English, Chinese, Malay and Tamil, with large text for older visitors.

Products Used

What Parcel and Concierge is built with

Each product works on its own, and better together on the Sixsense platform.

LockerSense

Smart Parcel Locker

LockerSense

Courier drop-off and pickup codes sent to the phone.

View product
KioskSense

Visitor Kiosk

KioskSense

Self-service visitor registration with ID scan and badge printing.

View product
CallSense

Video Intercom

CallSense

Visitors call, residents answer and open from MyHaus.

View product

Everything is managed in SenseHub, the portal for MCSTs and managing agents.

Connected Ecosystem

Part of one Sixsense platform

Parcel and Concierge shares residents, visitors and alerts with every other module.

Turnstiles and speed gates via dry contact or WiegandLift destination controlMicrosoft 365 and Google Calendar for meeting invitesSingpass MyInfo (visitor pre-fill)Sixsense CloudMyHaus and MyGatekeeper appsBadge printers (thermal and label)KioskSenseFaceSense

Explore solutions that complement Parcel and Concierge

KioskSenseFaceSenseMyGatekeeper

FAQ

Common questions

Do we still need a person in the lobby?

Many sites run the lobby with the kiosk and a remote concierge, with a guard on patrol nearby. Busy offices often keep one staff member and use the kiosk to handle the queue.

Is face recognition required?

No. Face recognition is optional and opt-in for returning visitors. Visitors can always check in with a QR invite or the walk-in form.

How quickly does the remote concierge answer?

Our target is under 20 seconds during staffed hours. Calls outside those hours can be routed to the site guardhouse instead.

Can the kiosk work for a condo as well as an office?

Yes. In condos, visitors select a block and unit, and the resident approves from MyHaus. In offices, visitors select a tenant company.

Ready to see Parcel and Concierge on your site?

Free site survey and a fixed-price proposal within a week.

Request a DemoSpeak to an Expert